An Airbnb host, like every small business owner, should know about online reputation monitoring services. What are you selling? You’re selling an experience – and if someone is unhappy with their experience they will broadcast it – far beyond Airbnb.com’s website. Online reputation monitoring services scan the entire Internet 24/7 to pick up those comments wherever they’ve been posted. Online reputation monitoring services – part and parcel of reputation management software driven service companies, can monitor what’s being said about you (even someone with the same name) and help you sort it out.
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