The Internet, Your Bridge to the 21st. Century

Successful small business owners told me they wanted to increase their “share of customer” meaning they want to be the sole source provider of products in their category that their clients and customers use. Why not get all their business – make every customer a Key Account and their profits per would soar.

http://www.waynemessick.com/small-business/the-internet-your-bridge-to-the-21st-century