Every relationship has goals and objectives just like businesses do, not bottom-line and easily definable but relationship goals and objectives are just as important as the money. The same principles apply in any sort of person to person conflict resolution because conflict is an emotional reaction and whenever there are long term interdependent relationships, such as in a family owned business - virtually everything is personal. Issues that you'd think would be just business have all sorts of emotions tied to them.
http://www.waynemessick.com/conflict-resolution/how-to-turn-a-conflict-into-a-collaborative-discussion
No comments:
Post a Comment