How can reputation management tools help you address business problems? This is something savvy business owners are already asking themselves. Studies have shown that 75% of potential customers check reviews first before they make a purchase and four out of five of them choose the competition after reading one bad review. That’s eighty percent of new customers lost due to a possibly mismanaged online reputation. Reputation management tools give you an immediate alert when something appears anywhere online about you, your family, your business, and anything else you want to monitor. For example, reputation management tools, using keywords can alert to positive comments and reviews too.
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