What motivates your guests to write Airbnb reviews? Are they upset by something, overcome with their own importance, think they'll get a partial refund from a past booking - or a discount on their next one? Or are they hoping their Airbnb reviews will warn people about a bad experience or blow the horn of an Airbnb host after an excellent stay? From my experience, guests write Airbnb reviews for three main reasons, and they probably aren’t what you think.
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